1 - Production (3-7 Days): After we received your order, we shift into design and production mode. In the busy season, the process typically taking 1-2 days longer.Please understand.

2 - Shipping (7-14 Days or Faster): With production complete, your product is packaged securely and shipped. Want to get your item faster? Select the "Expedited VIP" option after adding your product to the cart for the fastest shipping method we can provide.There are also different shipping options available at checkout.

• The above time frame is only applied for orders to the US with standard shipping methods.
• International orders: It may take 2-5 days longer due to the customs clearance process.
• *Due to unpredictable postal service delays specified delivery dates are not guaranteed.
• For more information about Shipping and Delivery, visit here.
• Learn more Returns and Refunds here.

We want you to be satisfied with the products you buy from us.

We have 24/7/365 ticket and email support. Please contact us at service@getfamilygifts.com if you need any assistance.