2. Shipping Time(Non-Custom Products)
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3. Order Tracking When order is ready to be shipped, a tracking number will be sent to your email so you can follow your package all the way home.
If you purchased Worry-Free Purchase with your order, you can report an issue within 7 days of delivery to report theft or damage and can report a loss for domestic orders between 30 and 60 days after placing the order through the Seel Resolution Center. Log in with your email and order number or coverage ID from your confirmation email.
Otherwise, please notify us at service@getfamilygifts.com Support. All issues need to be reported within 60 days of order placement.
If you have any problem, please contact our customer service department with e-mail: service@getfamilygifts.com. We will reply you within 24 hours in business day and 48 hours in non-business days.